Payment Methods & Delivery.
Payment Methods.
- PAYPAL
You can pay via Paypal with funds available in your Paypal account or We accept all major credit and debit cards through our secure payment processing partner Paypal.
I dont have a Paypal Account?
You do not need to have a Paypal account to use this service. You can make a one-time payment using your Credit/Debit Card. As you go through the checkout process, Once you get to the Paypal payment page. There is an option to Login to Paypal OR another option that says ' PAY BY DEBIT OR CREDIT CARD' This will then come up with a Guest Checkout page, where you can enter your card details and process payment.
It is Easy, FREE, and Safe.
Any problems, Please feel free to contact: [email protected]
- Payment via CREATE PAYMENTS.
To pay via Your Debit/Credit Card, Please select the Create Payments option, This is our website providers Payment Gateway that is fully secure and simple to use.
If you have any issues, Please contact us via email to: [email protected]
Postage/Delivery Costs.
Postage rates are available from just 85p
The Postage costs will be shown during checkout.
Orders will usually be sent via Royal Mail.
Higher value orders may be sent via Signed For, and will require a signature on arrival.
Delivery.
How long will my order take?
As the majority of our items are handmade or personalised they are made to order.
We aim to dispatch most orders within 5-10 working days of cleared payment, (Monday - Friday only).
Personalised Clothing may take a little longer. Please allow up to 14-21 Working Days, as sometimes stock may need ordering in.
Urgent Order? Please contact us Prior to ordering, if you require your order sooner than this time scale and we will see what we can do :)
You will be advised via email when your order has been dispatched.
If there are any problems with your order, Please contact us ASAP.
Refund/Exchanges.
We regret that Personalised items cannot be refunded/exchanged.
However if you item is incorrect or faulty, Please contact us ASAP.
If you would like a refund/exchange please contact us before returning the item with your details and reason for refund/exchange via Email to: [email protected]
If returning items, the following conditions must be met:
- Let us know before sending the item back.
- Items must be in unused, and in re-saleable condition.
- When returning, please send the order via signed for or obtain proof of postage.
Once we have recieved the item back, you will be refunded for the cost of the item ONLY.
The original postage charge will not be refunded and it will be the buyers responsibity to pay for the return postage charge.
Messages & Emails will be replied to within 48 working hours,